Technical Service Manager
Job Location: Fargo, North Dakota
Laney’s is seeking out the right individual to fill the role of technical service manager. This position works hand in hand with our service operations manager in overseeing out service department. This position would serve as a technical mentor and support arm for all service technicians, identifying and coordinating technical training as needed. This position would also be responsible for troubleshooting and solving customer service issues as they relate to the technical aspect of our service.
Dependant on Experience
About The Company:
Laney’s Inc. has provide plumbing, heating, cooling, and electrical services to the Fargo, North Dakota market for almost 60 years. We offer on-demand service and maintenance, installation, replacement, and remodeling as well as ‘niche’ commercial and residential construction to our customers. We have a strong reputation and top of mind awareness in our market. We base our approach on the highest of ethical standards, providing world class service to our customers and maintaining a culture and atmosphere that is the best possible for our employees.
Strong knowledge of HVAC and plumbing systems.
Strong communication and interpersonal skills.
Strong understanding of business practices.
Team orientated individual.
Fun personal to work with.